HI Guys,
On 7th March (2015) I got notification from My SAN with 'Degraded Physical Disk Channel'
I spoke to someone on e-mail at dell who asked me to send over a support zip file from the MDSM which I did, the engineer said someone will review it but never got back to me, or reply to my follow up emails.
Weird thing is.. manfacture date on SAN also shown 7th march (2008) so it decided to brake down on its birthday.
Tonight (sat 9th march) I decided to shut down all the Virtual Machines on all hypervisors, i switched off the MD3000i, then the MD1000 and left it off for 5 mins.
I then switched on the MD1000 waited a few mins, then switched on the MD3000i
the management IPs 192.168.128.101/102 did not ping, I thought the SAN had died and again rebooted everything the same way as earlier, again nothing was pinging. I then pinged the inbound IPs of 192.168.130.101/102 131.101/102 they pinged fine, so i went to the HV's and booted up all VMs.
some hours later and I still cant ping the management IPs to get in to the MD3000i to see if that originally error has gone. I tried adding the SAN again and used the inbound IPs (that ping) but MDSM cant connect to that either.
Sadly I cant find the console cable, some how during a few office moves in last 7 years Its probably been thrown out.
I can some how find another cable but not for a few days and I don't like the idea of this not working, I spoke to dell support tonight, but they couldn't help me as the warranty had expired.
Can anyone think of any other way I can get to the MDSM soon? if they only way is through console... can someone talk me through what to do when I am in front of the SAN connected on the cable.. is their a magic option i select to fix things? what am I looking for?