Hi everybody,
trying to upgrade my hard drive firmware (alredy opened another help request here http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19607504
the utility (inventory_firmware_gui) pointed me at several firmware upgrade available and started the process failing when it came to upgrading my PERC H800 firmware;
this is the terminal tracelog:
sudo inventory_firmware_gui
ImportError: could not import gnomecanvas
ImportError: cannot import name DockItem from bonobo.ui
No handlers could be found for logger "trace.firmwaretools"
Installation failed for package: pci_firmware(ven_0x1000_dev_0x0079_subven_0x1028_subdev_0x1f15) - 21.2.0-0007
The error message from the low-level command was:
Could not determine status
My current firmware version is "12.10.6-0001" while the Update Version suggested was "21.2.0-0007";
Do you have any suggestion?
why does the upgrade fail?
Thank you
Francesco