We have purchased 2 used Powervault MD3220s (and 2 MD1200s as well). I was able to setup one 3220 through the serial cable Service Interface and MDSM. However the other storage arrays will not bring up the Service Interface.
While connected to the serial port with putty, I press Ctrl-<Break> and press "S" and it simply sits there until I hit "Enter". It then gives me a -> prompt.
It also gives me an error for which I was not able to find any documentation.
NOTE: Turning on tray summary fault LED
ERROR: SBB ICID value bad
WARN: Suspending Ctlr: "SBB_Ctlr_Validation_Failed"
NOTE: Flashing tray summary fault LED
WARN: Controller entering ClientErr lockdown state..
If I type help it gives me several options, most of them seem to be very low level commands (tasks, memory settings, etc). Nothing to do with changing the IP address.
I've tried the lemClearLockdown command, which I found elsewhere on this forum, but it doesn't get me out of the shell.
Also, MDSM doesn't find them even though I can ping them.
Any help would be appreciated.
Note: the MD 1200s use the MD36 RAID modules, the MD3220s use the MD32 modules.
Additionally none of the data is important. The hard drives are brand new.
Dan